Integrating a conversational UI helps in responding to common customer queries and provides assistance 24/7 that reduces employment costs for companies.
Involvement of architecture in developing chatbots changes the different elements based on usability and conventions of business.
Natural Language Processing
NLP allows the chatbot on various contexts or interactions and simplifies the response such as Intents, Actions, Entities.
Machine learning helps in identifying intent of the message. Any intent classification code can make errors, chatbot pre-prcessNLP pipeline to handle typical errors.
Data Exploration for In-depth Knowledge
Data exploration with data mining techniques and business intelligence tools every short-term problem can be solved. Develop OLAP software that allows business users to find out information from multiple database systems simultaneously.
Deployments and Integrations
Flexible on-premise and cloud solutions (AWS, GCP and Azure)