Social Media Analytics

Engage and analyze social media campaigns with Social Media Analytics Services


Social Media Analytics Services

Social media analytics is a process of collecting data from social media sites and obtaining the data to make a better decision. You will be able to measure the metrics such as conversion rates, business values, sales, marketing goals, and customer profitability. Such tools help to optimize social media marketing strategies and eliminate poor performance.

Polosoft social media analytics services provide the services but cooperate with companies to get connected with the right audience, existing customers, and prospects.

Not only that, our social media experts give you the best solutions on how to connect with customers that will significantly enhance your brand.

Social Media Analytics Analysis for Acquisition and Retention

With social media analytics, our synergetic approach to empower your business.

Text Mining Analytics

Text Mining Analytics

We use artificial intelligence and natural language processing to extract, retrieve, categorize, summarize and collect high-quality information from text.

Sentiment Analysis

Sentiment Analysis

The natural language process is used to determine incoming messages are positive, negative, or neutral to help monitor the brand, understand customer needs and sentiments in customer feedback.

Intent Analysis

Intent Analysis

Help in understanding the customer feedback on products and improve the services as per customer requirements. Use for handling customers, advertising via social posts, detecting spam, etc.

Social Media Analytics Process with Big Data

Indite profiles on multiple social media platforms in hopes to increase your brand awareness.

Social Media Analytics Process with Big Data

Our Social Media Analytic Process

  • Data Capture

    Data Capture

    • Consolidate data from various sources
  • Data Analysis

    Data Analysis

    • Extract unnecessary data
  • Presentation


    • Content Presentation

Social Media Analytics Features

Polosoft helps to analyze the business with big data on social media analytics for brand awareness.

  • Discovering social network communities.
  • Metrics for characterizing network structure and social graph.
  • Network analysis of social media data.
Social Media Analytics Features
  • Predict customer churn
  • User interface targeted at business
Advantages and significance of Social Media Analytics

Advantages and significance of Social Media Analytics

  • Cost savings
  • Networking
  • Ease of use
  • Global audience
  • Prompt feedback
  • Grievance redressal
  • Entertainment
  • Visibility

Our digital media analysts, scientists and strategists specialize in uncovering emerging trends, successful industry-specific strategies, maturity models, social tactics, tools and technologies to discover existing strategy gaps, propose adjustments, and eventually maximize ROI. Email us

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